Terms & Conditions

These Terms & Conditions apply to all services provided by Oakley Electrical. By requesting a quote or instructing us to carry out work, you agree to the terms outlined below.

Services

Oakley Electrical provides electrical services including, but not limited to:

  • Domestic, commercial, industrial and agricultural electrical work

  • Electrical installations and upgrades

  • Inspection and testing (including EICRs and landlord certificates)

  • Fault finding and repairs

  • Lighting, consumer unit upgrades, CCTV and fire alarms

All work will be carried out in accordance with current UK regulations and industry standards.

Quotations

All quotations are provided free of charge and are valid for a reasonable period unless otherwise stated.

  • Quotes are based on the information available at the time

  • Additional work or unforeseen issues may result in revised costs

  • Any changes will be discussed and agreed before proceeding

Booking and acceptance

A booking is confirmed once you have accepted a quotation, either verbally or in writing.

We reserve the right to decline or cancel work where necessary, including where safety concerns arise.

Payment terms

Payment terms will be agreed prior to work commencing.

  • Payment is due upon completion unless otherwise agreed

  • For larger projects, staged payments may be required

  • Late payments may result in additional charges

Oakley Electrical reserves the right to suspend or withhold services until payment is received.

Cancellations

If you need to cancel or reschedule work, please provide as much notice as possible.

  • Cancellations at short notice may incur a charge

  • We reserve the right to reschedule due to unforeseen circumstances such as emergencies or delays on other jobs

Access and responsibilities

You agree to provide safe and reasonable access to the property for the duration of the work.

  • The working area should be clear of obstructions where possible

  • We are not responsible for delays caused by restricted access or unsafe conditions

Liability

Oakley Electrical will carry out all work with reasonable care and skill.

  • We are not liable for pre-existing faults or issues not identified at the time of work

  • We are not responsible for damage caused by factors outside of our control

  • Our liability is limited to the value of the work carried out

Guarantee

We stand by the quality of our workmanship.

  • Any issues relating to our work should be reported within a reasonable timeframe

  • We will assess and rectify faults where they are a result of our work

This does not cover issues caused by misuse, third-party interference or general wear and tear.

Emergency call-outs

We offer 24/7 emergency call-out services.

  • Emergency work may be subject to different pricing

  • Immediate payment may be required depending on the nature of the call-out

Materials and parts

Where materials or parts are required:

  • We will supply suitable products for the job

  • Availability may affect timelines

  • Ownership of materials remains with Oakley Electrical until full payment is received

Warranties

Manufacturer warranties may apply to certain parts or products.

  • We are not responsible for manufacturer defects but will assist where possible

  • Warranty claims are subject to the manufacturer’s terms

Complaints

If you are not satisfied with any aspect of our service, please contact us directly so we can resolve the issue promptly.

Governing law

These Terms & Conditions are governed by the laws of England and Wales.

Contact details

Oakley Electrical
[Insert business address if available]
[Insert email address]
[Insert phone number]

Last updated 24/03/2026